Couriers in Milton Keynes

Choosing a courier in Milton Keynes

Check that the firm holds Goods in Transit and public liability insurance, and ask for the cover limit before booking valuable or fragile items. Operators carrying goods for hire above 3.5 tonnes need an operator's licence issued by the Traffic Commissioner, and drivers using larger vehicles should hold the correct category and, where relevant, a Driver CPC. For international parcels, confirm the courier handles customs paperwork and works with recognised carriers such as Royal Mail, DPD, DHL or UPS, and that they follow HMRC export requirements.

Tracking, proof of delivery and claims

A good courier provides tracking and proof of delivery, either a signature or a photograph, so you can confirm an item arrived. Ask how claims for loss or damage are handled and what evidence you need to keep, such as photographs of packaging and the original booking reference. If a firm processes personal data for deliveries, it should be registered with the Information Commissioner's Office and handle addresses and contact details in line with UK GDPR.